Effective Date: April 3, 2021
Last Updated: April 21, 2026
Los Angeles Orpheum (“Los Angeles Orpheum,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information collected through LAorpheum.com (the “Site”).
By using the Site, you agree to the terms of this Privacy Policy.
1. Contact Information
Los Angeles Orpheum
842 S. Broadway
Los Angeles, CA 90014
Phone: (877) 677-4386
Email: info@laorpheum.com
2. Information We Collect
We may collect information you provide directly to us, information collected automatically when you use the Site, and information collected by certain third-party services integrated with the Site.
Information you provide directly
We may collect personal information that you voluntarily submit to us, including:
* name
* email address
* phone number
* company name
* event name or event type
* any other information you choose to provide through forms, newsletter signups, or communications with us
This may include information submitted through the Site’s technical specifications request form and newsletter signup form.
Information collected automatically
When you visit the Site, certain information may be collected automatically, such as:
* IP address
* browser type
* device information
* pages viewed
* dates and times of visits
* referring website addresses
* general usage and traffic data
* cookie or similar technology data, where enabled
We use Google Analytics to help us understand how visitors use the Site. We also use embedded content from YouTube, which may collect information in accordance with YouTube’s and Google’s own privacy practices.
3. How We Use Information
We may use personal information to:
* operate and maintain the Site
* respond to inquiries and requests
* provide access to requested materials, including technical specifications
* send newsletters and other communications you sign up to receive
* improve the Site’s content, usability, and performance
* monitor Site traffic and usage patterns
* protect the security and integrity of the Site
* comply with legal obligations and enforce our policies
4. Ticketing and Third-Party Links
The Site may link visitors to third-party ticketing platforms, including Ticketmaster, for event ticket purchases. When you click through to a third-party site, your information is governed by that third party’s privacy policy and terms, not this Privacy Policy.
We are not responsible for the privacy practices of third-party websites, services, or platforms linked from our Site.
5. Cookies and Similar Technologies
The Site may use cookies and similar technologies for site functionality, analytics, and embedded content.
Where required by law, we seek to provide users with choices regarding non-essential cookies and similar technologies. Please note that disabling certain cookies may affect some Site functionality.
6. Newsletter Communications
If you subscribe to our newsletter, we may use your contact information to send you updates, announcements, and other communications related to Los Angeles Orpheum. You may unsubscribe at any time by using the unsubscribe link in those emails or by contacting us at info@laorpheum.com.
7. Disclosure of Information
We do not sell your personal information for money.
We may disclose personal information to service providers and vendors that help us operate the Site or provide services, such as:
* website hosting providers
* analytics providers, including Google Analytics
* email or newsletter service providers
* embedded media providers such as YouTube
* ticketing partners when you choose to visit their platforms
We may also disclose information:
* when required by law
* to respond to legal process or lawful requests
* to protect our rights, users, or property
* in connection with a business transfer, merger, sale, or reorganization
8. California Privacy Rights
California law provides privacy protections for residents of California, including rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act, where applicable. These rights can include the right to know, access, delete, correct, and obtain information about personal information collected, as well as the right to opt out of the sale or sharing of personal information in certain circumstances. 
At this time, Los Angeles Orpheum does not knowingly sell personal information or share personal information for cross-context behavioral advertising.
California residents who wish to submit a privacy request may contact us at:
info@laorpheum.com
We may need to verify your identity before responding to certain requests.
9. Retention of Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
* respond to inquiries
* provide requested services or information
* maintain business and operational records
* send newsletters until a user unsubscribes
* comply with legal, tax, accounting, or reporting obligations
* resolve disputes and enforce agreements
Retention periods may vary depending on the nature of the information and the reason it was collected.
10. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the Site, please contact us at info@laorpheum.com, and we will take reasonable steps to address the issue.
11. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
12. Do Not Track / Browser Signals
Some web browsers may transmit “Do Not Track” signals. Because there is not yet a uniform industry standard for responding to such signals across all websites and services, the Site may not respond to them in a standardized way.
If we recognize browser-based privacy preference signals where required by applicable law, we will process them in accordance with applicable legal requirements.
California has long required privacy policies to describe tracking-related practices and how operators respond to browser privacy signals. 
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will be effective as of the revised “Last Updated” date above.
14. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us at:
info@laorpheum.com