Filter by location to see Lead Concierge salaries in your area. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. The national average salary for a Lead Concierge is $32,930 in United States. This way, you can position yourself in the best way to get hired. Organized special functions as directed by management. Skills : Excellent organizational and communication . Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Assist residents with immediate needs such as lockouts, directions and dining recommendations. Summary : Goal-oriented Head Concierge, dedicated to high levels of customer … Created work orders for the building, and monitored security system for resident and staff safety. Guide the recruiter to the conclusion that you are the best candidate for the onboarding coordinator job. Greeted potential residents, families and vistors. Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Proficient in P.O.S systems micros. Ordered products for each department of the spa as needed. Leading project teams while implementing and overseeing programs. Delivered for home owners, and notify home owners for pickup. Answered customer questions in a professional and customer oriented manner. In-depth knowledge of restaurants, theater, museums and everything NYC. Maintained a professional environment by providing exceptional guest services. As a lead, you’re being introduced to management. Abile to multitask while maintaining close attention to detail. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. There are over 2,137 lead concierge … Strong organizational, presentation and … Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Greeted residents upon arrival and departure on a daily basis. Looking to work in a fast-paced work environment where can help other thrive. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Please avoid restating the information on your resume, and open and close the letter with strong statements. Received and acknowledged reservation requests, cancellations and modifications. 4,344 Lead Concierge jobs available on Indeed.com. Remember, your resume needs to impress the hiring manager enough so you get the interview. Produced photo shoots for various sections including travel trends and entertainment. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Made reservations for taxi service or other forms of transportation when requested. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Washington, DC Made resident reservations for the theatre and other forms of entertainment when requested. Dynamic Concierge highly successful at juggling multiple priorities while delivering superb service with a smile. Concierge - 1500 Mass ERP Operating Limited Partnership. Based on recent job postings on ZipRecruiter, the Lead Concierge job market in both Chicago, IL and the surrounding area is very active. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. Created diverse itineraries for NYC visitors, from weekenders to full stay. Ability to communicate effectively in English and Spanish. Welcomed and introduced visitors to program. See salaries, compare reviews, easily apply, and get hired. Provided residents with information about attractions, services, and activities in or outside the property. Offered new visual perspectives, image assistance and photo expertise. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge... Sr. Lead Concierge Resume. Skills : Customer Service, Customer Relations. The leader will drive a highly engaging customer experience with the Concierge teams who are responsible … The Lead Concierge is responsible for supporting the Marketing Manager in driving and increasing tour flow by assisting with all Marketing activities at the designated location(s). Maintained and stocked work area on a regular basis. Be sure to include job specific skills. Resolved problems and complaints that residents may have. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. The Lead provides direct supervision of Concierge Agents and Marketing support team members and implements strategies to develop, train, and recruit Concierge team members. Skills : Microsoft PowerPoint, Leadership. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Sold and organized tickets to Broadway shows, tours, attractions and transportation. Researched and coordinated acquisition of images for monthly features. Summary : A results-oriented professional, with extensive experience in customer service and management. 100+ Free Professional Resume Examples and Templates . Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Service focused and passionate, with strong verbal and written communication skills. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. The Lead Concierge supervises a team whose main objective is to ensure our residents are well looked after from the start. Minimum one year experience coordinating and promoting events. Assisted Executive Director in developing and monitoring staff. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Leading the opening of new property and establishing operating procedures. Assisted with accounts receivable, dining room services, and activities. Successfully facilitating overall lobby operations. The average salary for a Lead Concierge is $32,727 in Washington, DC . Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. How much does a Lead Concierge make in Washington, DC ? For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Resume Help; Career Advice ... Lead Concierge at The Gale JBG Properties, Inc. Washington, DC 13 days ago Applied Saved. Minimum one year experience as concierge and/or guest services in property management, hospitality or related field. Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. Opened the Metropolitan, currently at Park Place. Obtained necessary tickets and provides directions to facilities. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Fluent in Adobe Photoshop, Illustrator, Microsoft Office etc.. Edited and sequenced images for publication as picture stories and photo essays. Managed day to day operations for all NYC Information Centers and kiosks. Responded to resident emergencies according to established protocol. 7+ years customer service & communications. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. A strong resume objective that shows an employer how useful you can be to the company can help you distinguish yourself from applicants who are responding to the same customer service position. Ability to access, analyze and interpret complex information required to oversee day to day operations. Skills. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. LEAD CONCIERGE. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Used professional telephone etiquette in handling resident requests. Salaries estimates are based on 310 salaries submitted anonymously to Glassdoor by Lead Concierge employees in Washington, DC . Apply to Concierge, Reservation Agent, Nursery Room Leader and more! Put together agendas for the Concierge team meetings. A concierge is a virtual one-size-fits-all provider of personalized services. Maintaind key log and all applicable data sheets. Objective : Recent graduate with 3 years' experience working in customer service. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. 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